Hi, I'm Shubham

MBA International Business, 7+ Years in International Sales, Global Ops & Customer Success Across 60+ Countries

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I help organizations streamline global operations, elevate customer experiences, and drive international sales by building scalable systems that enable long-term growth. I open doors & turn value stories into qualified meetings!

Countries supported globally

CX, Operations & Global Programs delivered

0%+

Efficiency improvement across customer journey

Deployed CRMs & Enterprise Systems

Delivering results across projects

I had the pleasure of working with Shubham during my tenure as CFO at Entrepreneurs’ Organization, where he served as Manager, Global Member Processing and was an integral part of my team.
Shubham is an exceptional individual - reliable, dedicated, and consistently committed to excellence. He brings a thoughtful approach to everything he does and always puts EO’s members first. His ability to stay calm under pressure while delivering high-quality results makes him a tremendous asset to any organization.
With his strong work ethic, professionalism, and customer-first mindset, Shubham is undoubtedly on a path to continued success. I highly recommend him to anyone looking for a dependable and results-driven professional.

Robert te Winkel, CFO & Finance leader | CPA

Delivering results across projects

I had the pleasure of working with Shubham during my tenure as CFO at Entrepreneurs’ Organization, where he served as Manager, Global Member Processing and was an integral part of my team.
Shubham is an exceptional individual - reliable, dedicated, and consistently committed to excellence. He brings a thoughtful approach to everything he does and always puts EO’s members first. His ability to stay calm under pressure while delivering high-quality results makes him a tremendous asset to any organization.
With his strong work ethic, professionalism, and customer-first mindset, Shubham is undoubtedly on a path to continued success. I highly recommend him to anyone looking for a dependable and results-driven professional.

Robert te Winkel, CFO & Finance leader | CPA

Case Studies

Global Operations Overhaul at Entrepreneurs’ Organization

I rebuilt the global revenue and renewals engine for a 19k-member organization across US, EMEA & APAC.

I introduced data-backed renewal playbooks, structured multi-touch engagement cadences, and rebuilt forecasting visibility across regions aligning pipeline discipline, lifecycle engagement, and retention strategy into one unified operating model delivering:

$1.2M+ annual renewals protected YoY
90%+ renewal rate sustained for 3 straight years
Response times cut from 72 to 24 hours via CRM + process optimization
Leadership recognition for building scalable onboarding frameworks and regional training systems adopted globally

International Expansion & Revenue Outperformance at APL

18% higher revenue vs domestic markets across 6 global regions

As a founding member of the international business team, I led APL’s global expansion strategy.
I supported revamping market segmentation, building success playbooks, and implemented customer health dashboards.

Results:

18% revenue outperformance against domestic business for 3 consecutive months
6+ new global markets launched
Built onboarding & enablement frameworks for a 5-member international sales team
Improved customer segmentation & retention forecasting using CRM intelligence

Coach explaining something to an athlete

Sales Ops Acceleration at Realme (Pan-India)

Cycle time reduced from 72 hours → 24 hours

At realme, led sales operations across B2B and B2C channels nationwide.
Through process redesign, SOP creation, and cross-team workflow integration, delivered:

66% reduction in sales cycle time (72 → 24 hours)
4-member ops team managed across India
Major improvements in SLA adherence & conversion rates
Built revenue-saving escalation frameworks to protect key accounts

Ready to Transform Your Global Operations?

Let’s fix the bottlenecks, unlock growth, and build systems that actually scale.

Book a Call

Ready to Transform Your Global Operations?

Let’s fix the bottlenecks, unlock growth, and build systems that actually scale.

Book a Call

Ready to Transform Your Global Operations?

Let’s fix the bottlenecks, unlock growth, and build systems that actually scale.

Book a Call